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We are 24 Hours Emergency Water Damage Service

2/8/2021 (Permalink)

Drying Equipment SERVPRO of North Sacramento provides 24 hour fire and water damage restoration service in Sacramento

SERVPRO of North Sacramento is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (916)587-3438

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Sacramento has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of North Sacramento

SERVPRO of North Sacramento specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of North Sacramento is Ready for any Storm

1/15/2021 (Permalink)

Technician extracting water from carpet Our highly trained crews are ready to respond 24/7 to storm or flood damage in Sacramento.

SERVPRO of North Sacramento specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sacramento and surrounding areas, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams in our area that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at SERVPRO of North Sacramento: 916-587-3438

SERVPRO of North Sacramento can Restore your Commercial Property

1/15/2021 (Permalink)

Technician extracting water from carpet Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Sacramento commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Sacramento

SERVPRO of North Sacramento specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoration Services

  • Fire, Smoke & Soot
  • Water Removal
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs
  • Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

Cleaning Services

  • Biohazard, Crime Scene & Vandalism
  • Carpet & Upholstery
  • Drapes & Blinds
  • Ceilings, Walls & Hard Floors
  • Deodorization


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CMT - Commercial Carpet Maintenance Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

Why Call SERVPRO of North Sacramento to Assist you with Restoring your Property

1/15/2021 (Permalink)

Our vehicles Sacramento Residents: We provide immediate service for your water and fire damage restoration day or night!

At SERVPRO of North Sacramento, we understand that many people do not realize just how common home fires are.  According to a survey conducted by the American Red Cross in 2019, many people overestimate their ability to react to a home fire and do not take the necessary steps to keep their loved ones safe.  The American Red Cross states that “Every day seven people in this country die in a home fire and another 36 people are hurt."  They also reported that during the most recent five year period, US fire departments responded to an estimated average of 354,400 home structure fires per year. These fires caused an annual average of 2,620 civilian deaths; 11,220 civilian fire injuries; and $6.9 billion in direct property damage.  It is important to recognize that home fires are the most common disaster people face in the United States. 

Many homeowners and tenants do not understand that they have very little time to escape from a home fire.  The rule of thumb is that you have approximately three minutes to escape a house fire that occurs at night when you are sleeping. The earlier a smoke alarm alerts you of a fire, the more likely you will be able to react and get out without injury or loss of life.   One of the reasons you have so little time to escape a house fire is because furniture burns much quicker than it used to because of the materials being used today.  Many types of furniture are now made of polyester and artificial fabrics which are basically petroleum turned into the fabric so they burn quickly.  Furniture used to be made of wool, leather, and cotton and took longer to burn.  In addition, modern homes are often constructed with lightweight construction materials, therefore, fires spread faster and burn hotter and arrive at their ignition point much sooner  All this means you have much less time to escape safely.  

Have Questions? Call Us 24/7 – SERVPRO of North Sacramento: 916-587-3438

Water Damage Repairs are one of our Specialties

12/11/2020 (Permalink)

picture of infrared camera showing moisture in the ceiling SERVPRO of North Sacramento provides 24 hour fire and water damage restoration service in Sacramento

Water damage can quickly materialize after a fire due to the excessive use of water by firefighters to extinguish the fire.  To a lesser extent, a building's fire sprinkler system can also cause water damage if the fire is allowed to continue to spread.  The water can cause flooding in the structure which can potentially damage ceilings, walls, floors, and appliances.  In addition, extensive use of water can destroy ground cover and cause soil erosion in the homeowner's yard affecting trees and plants.

Bedding, clothing, draperies, rugs and carpeting will all absorb the smell of smoke and will need to be treated to be safely used. Like dishes, clothing can also retain toxins that may be harmful, and clothing should not be worn until properly cleaned and disinfected.

 And because water is denser than oil, it sinks right to the bottom of the pan — underneath the grease fire. The water molecules turn to steam. As the water goes from the liquid state to the gas state, the water vapor molecules leave the pan as fast as possible. Sprinkle baking soda over the entire affected area and let it sit for at least 3 hours and absorb the odors. Then, vacuum the carpet or furniture to remove the baking soda. It is best to use a vacuum with a HEPA filter to keep the baking soda and smoke odors contained.If you need any assistance with Water or Fire restoration, please call SERVPRO of North Sacramento: 916587-3438

Call SERVPRO of North Sacramento to Assist You with your Fire or Water Damage

12/9/2020 (Permalink)

Our technician extracting water from the floor. SERVPRO of North Sacramento provides 24 hour fire and water damage restoration service in Sacramento.

When you've suffered a fire or water, your first step is to hire an experienced fire and water cleanup and restoration company like SERVPRO of North Sacramento.  

SERVPRO of North Sacramento maintains highly qualified and trained professionals to deal with the mitigation after a fire or water damage.  The mitigation includes specific protocols, processes, actions, and activities that are taken to reduce or eliminate long-term risk to people and property from hazards and their impacts.  Once the personal property has been properly removed from the loss, the first step in mitigation is having a demolition performed correctly.  There is a proper way to remove a variety of materials without damaging adjacent materials. 

At SERVPRO of North Sacramento, our crew chiefs and production managers have the knowledge, skill, and experience to ensure home or business mitigation needs are handled correctly.  There are seven reasons why SERVPRO removes materials:

[1] we remove materials to eliminate safety hazards,

[2] we remove materials that have suffered primary damage and are not restorable,

[3] we remove porous materials that have come in contact with contamination,

[4] we remove porous materials that are holding odor,

[5] we remove vapor barriers to assist with drying efforts,

[6] we remove materials to reduce drying time, and

[7] we remove materials to open cavities or areas to provide additional needed services. 

AN IMPORTANT REMINDER DURING WILDFIRE SEASON:  Many families choose to live in remote, wooded forests or wildland areas surrounded by trees which can create a real danger to your home due to wildfire.  It is important to know how to protect your home.  One of the many steps to consider is the fire resistance of your home, the land surrounding your home, and the nature of the vegetation that grows near it.  You can locate a homeowner's checklist on the FEMA website that will help you learn what you can do before a wildfire happens in your area.  Do not hesitate to contact your local fire department for information about local fire laws, building codes, and protection measures.  Everyone needs to be ready for emergency evacuation as it may be the only way to protect your family and business in a wildfire. Know where to go and what to bring with you. You should plan several escape routes in case roads are blocked by a wildfire.

SERVPRO of North Sacramento specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

For any assistance call SERVPRO of North Sacramento at: 916-587-3438

SERVPRO of North Sacramento can help you with your Flooded Basement

12/9/2020 (Permalink)

Flooded warehouse. SERVPRO of North Sacramento provides 24 hour fire and water damage restoration service in Sacramento

A basement can flood after a storm, most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - SERVPRO of North Sacramento: 916-587-3438

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Sacramento and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 916-587-3438

Water Damage Repairs After a Commercial Fire in Sacramento

12/7/2020 (Permalink)

Walls and ceiling affected with smoke from a fire. Commercial Fire or Water Damage Events Present Unique Challenges

At the time of a business fire, hundreds of gallons of water are used by firefighters to extinguish a fire.  As is expected, most businesses may be focused on the loss of their personal property and the fire damage to their structure.  In addition, the amount of water used to put the fire out is also going to cause immediate additional damage issues.  After a fire, some of the water damage you find will be obvious as it is visible to trained mitigation professionals.  The difficult thing about water is that it can permeate into locations that are not readily visible such as under flooring and between walls.  If water is left unattended for an extended period of time, the water damage can quickly form mold and mildew and spread throughout a structure causing additional damage requiring repairs.

Regardless of whether the structure is a home or a business, calling a professional like SERVPRO of North Sacramento to complete the following remediation process to mitigate damages will be needed:  

1.  Cleanup:  

Cleaning a home or business structure is critical.  Once the majority of damaged items have been removed, the interior needs to be cleaned and disinfected.  

2.  Mold Damage: 

The most important issue in preventing mold growth is to control excess moisture and remove standing water fast.  Cleanup and drying out the structure needs to be handled as quickly as possible (within 1 hour to 48 hours).  Mold spores can exist almost anywhere making it impossible to remove all mold from a home or business.  If possible, open windows and doors to air out the affected rooms.  Position fans to dry out the structure and blow the air out of windows and doors.  SERVPRO of North Sacramento offers the following facts related to mold:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return. 
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

3.  Wood Damage: 

When a structure contains any porous material such as wood floors and furniture, they will absorb water very quickly and end up with damage.  Any wood material or wood furniture that is extremely wet and damaged should be removed.

4,  Ceiling Damage:

After a fire, one of the first places to check for damage is in the ceilings.  Damaged ceilings can collapse which may cause more damage or worse yet, injure people in the structure. 

5.  Drywall Damage

When assessing drywall damage, the size of the fire, and the amount of water used to extinguish it will determine the extent of the damage.  Often some portions of the drywall can be saved by drying it out and other portions will need to be cut out and replaced.

6. Caulk and Seal Damage

When the water has been left standing in a structure for some time, the seals around appliances, bathtubs, and toilets will become weak.  If these seals crack or become loose, it could cause catastrophic damage.  All seals should be checked carefully and be removed if damaged beyond repair.  Caulk can be used for the repair.

7. Electrical Damage

Electrical components in a structure including the wiring behind your walls may be damaged and could pose a separate fire risk incident.  Typically, electrical components such as computers, televisions, microwaves, etc. are often damaged as well from not only water but from fire and smoke.  Depending on the proximity from the point of ignition of the fire, these items can be cleaned or replaced which will be determined by your insurance adjuster.

8. Carpet Damage

Carpets can hold mold and other toxic substances after severe water damage. Some carpets and rugs can be dried enough to be salvaged, but others will need to be torn up and replaced. 

9. Drying Your property

Ensuring your home or business is dry before, during, and after restoration should be a priority.   Fans need to be placed throughout the damaged structure to circulate air in every room.  Dehumidifiers should be used in areas that were impacted by the most water damage. 

At SERVPRO of North Sacramento, we know the water damage remediation process is a critical and necessary process. The sooner you select your remediation professional, the quicker you can salvage structural components in your home or business and return to your regular routine of enjoying life and work.  We are focused on helping our community handle disasters as quickly as possible to ensure your experience is "Like it never even happened."

SERVPRO of North Sacramento: 916-587-3438

Restoring Your Sacramento Commercial Property After A Water Damage Event

11/4/2020 (Permalink)

Extracting water from carpet Commercial Water Damage Events Present Unique Challenges

At SERVPRO of North Sacramento, we believe it is vital to know as much as possible about the water loss in an effort to provide services immediately.  Education and information are provided to our customers by completing a walk-through of the affected property and identifying priorities with the best approach to help in their particular situation.  We provide information such as how many levels of the property are affected, approximately how many areas are affected, and what was the water source. In addition, we advise the property owner with helpful tips to help them know what to do until a crew arrives. This process ensures all project parameters and our client's requirements are addressed before an emergency action plan is developed for our customer's approval. 

SERVPRO of North Sacramento crews are trained water loss professionals and are confident when previewing a loss site and providing a consult with our customers. They listen, emphasize, and offer immediate solutions to fit our customer’s needs.  During the initial Inspection/Walk-through of the property loss, it is important that our customers explain how the loss occurred, if they know.  Our Project Manager will take photographs as the walk-through is conducted.  We take great care in capturing "BEFORE" photos to document the conditions at first arrival.  We believe it is helpful to explain to our customers how affected areas are located with a moisture meter or a thermal imaging camera and explain the actions we take to resolve a water problem.  We believe it is important to listen to our customer's concerns and help them through the normal anxieties they will have about the restoration of their home or business.  Often, their primary concerns may be particular structural materials, personal belongings, or just the overall time and cost around restoration efforts.  During this walk-through, our Project Manager will begin assessing potential safety problems and watch for indications of mold contamination.  An effective walk-through will identify customer priorities, safety hazards, affected areas, and general service needs. Additionally, restoration challenges or other project limitations that would affect the completion of the project are recognized.

The walk-through will give our Project Manager a good understanding of what areas are
affected and what materials and/or assemblies are affected (what is wet and how wet is it).  This information is carefully reviewed with the customer, followed by a plan of action for their loss (e.g., containment, demolition, drying).   We will ensure our customer understands what we plan to do and why.  Once the customer understands the plan for water loss remediation, a preliminary scope and required steps will be taken by SERVPRO of North Sacramento to begin a productive and efficient process to return our customer's business to preloss condition or better.  

"Like it never even happened."

SERVPRO of North Sacramento is here to assist you with you commercial business water damage 24/7 call us at: (916)587-3438

Commercial Fire and Water Restoration Services

9/11/2020 (Permalink)

Commercial duct cleaning Commercial Fire and Water Damage Events Present Unique Challenges

Fire damage can cause significant problems for your business from the devastating consequences of a fire disaster. According to the National Fire Protection Association (NFPA), the top five causes of fires in commercial facilities are issues with cooking equipment, heating units, electrical/lighting issues, smoking materials, and intentional fire starting.  

SERVPRO of North Sacramento understands the function, size, and complexity differences in commercial fire and water losses.  We provide commercial restoration services for fire-damaged structures, affected tenants, and contents.  This includes understanding the variables and complexities when coordinating services among property owners and/or property managers, carrier representatives, and associated professionals engaged in the decision making process.  Coordinating timely approval of workflow through decision-makers promotes efficiency in managing a project to completion.  It is also important to recognize and schedule the correct tools and equipment required to successfully complete a commercial remediation project.

SERVPRO of North Sacramento is aware that using the proper tools and equipment on a commercial project is important to our ability to handle the loss. Some of the equipment used on a commercial loss will not differ from that used on a residential loss; however, the type and size of the equipment can differ substantially.  Commercial losses can require large-format desiccant dehumidifiers, portable dehumidifiers, and various heating and cooling units.  This type of equipment is used to focus on temperature and humidity control.  In addition, it may be necessary to use various extraction units, generators, power distribution devices, lighting, air movers, and air filtration devices. This type of equipment is used to focus on extraction, power, lighting, and airflow.  The use of monitoring, cleaning, and deodorization devices are important in commercial remediation due to the size of commercial losses.  In some cases, aerial work platforms, scaffolding, and material handling equipment may be needed for unique commercial loss situations. This type of equipment is used to focus on monitoring, cleaning, deodorization, lifts, and material handling.  Due to the size of commercial remediation projects, some projects may require additional labor and equipment resources.

SERVPRO of North Sacramento has a well-developed network of local commercial subcontractors, vendors, and resource providers that it can rely upon should additional labor and equipment be required on a large scale project.  Having immediate access to quality vendors and subcontractors is vital to providing a fast response to our commercial clients.  Commercial projects require a systematic approach to proper coordination of decision-makers, tools, and equipment as well as labor and equipment that contribute to the successful completion of commercial cleaning and restoration projects.  

The following commercial fire damage statistics are provided by the NFPA:

Food Services:  From 2010-2014 there were an estimated 7,410 fires in food services facilities, which caused annual losses of $165 million in property damage.  Cooking equipment was the root cause of over 60% of those fires with electrical malfunctions the next highest cause.

Retail:  On average, 13,570 structure fires in stores and merchant properties each year, resulting in $604 million in property damage.  The average fire damage comes to $73,800 per facility.  Electrical issues are the primary cause of these fires.

Hospitality:  Each year the NFPA estimates there are 3,520 hotel/motel fires.  The main source of hotel fires happens in the kitchen.  Whether it’s the individual rooms’ kitchenette or the main kitchen of the hotel, 2 out of every 5 hotel fires start here.  Annual property damage estimates for the hospitality industry are around $84 million.

Education:  Education facilities have on average 4,980 structure fires resulting from cooking equipment issues in the cafeterias to intentionally set fires.  These fires cause around $70 million annually.  Seventy percent of educational facilities that have fire losses are nurseries, elementary, middle, and high schools. 

Healthcare:  5,750 healthcare facilities succumb to fire damage each year, with an astounding $50.4 billion in property damage.  A breakdown of healthcare structure fires shows 48% are in nursing homes, 22% in mental health facilities, 20% in hospitals, and 11% in doctors' offices.

Office Properties:  Office property fire damage has an annual estimate of $112 million with the top 3 fire sources being cooking equipment (6%), intentionally set (20%) and electrical/lighting (12%).

Fires put businesses out of business on a regular basis.  It's reported that 50-60% of businesses close down following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.  At SERVPRO of North Sacramento, we believe pre-planning can serve as an insurance policy aimed at peace of mind.  We can help you be "Ready for whatever happens" which speaks trust to your clients and employees in the event your business is affected by a disaster.  By developing a SERVPRO of North Sacramento Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

In the insurance claim process, a speedy restoration company response matters, and that is why SERVPRO of North Sacramento is Faster to Any Size Disaster.