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Sacramento Smoke and Soot Cleanup

7/7/2020 (Permalink)

picture of a building damaged by fire Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sacramento Business or Home.

At SERVPRO of North Sacramento, we understand that fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts.  SERVPRO of North Sacramento professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to its pre-fire condition.  Our technicians are experts in knowing the processes and protocols required to remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.  We strive to leave your home or business "Like it never even happened."

SERVPRO of North Sacramento is faster to any size disaster

Why is this important?  Our professionals are dedicated to responding immediately when you need help with a fire or water damage event. A fast response lessens the damage, limits further damage, and reduces cost.  All insurance companies specify that the policyholder (you) have a duty to mitigate any further damage or vandalism to your property.  To do this, you need a professional fire and water cleanup and restoration expert like SERVPRO of North Sacramento.

We specialize in fire and water damage restoration, the cornerstone of our business. Our technicians have extensive training and equipment to get your property back to pre-fire condition. 

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

We will clean and restore your property using specialized equipment and cleaning techniques.  Our "restore first" mentality reduces interruption and gets you back to your life.

The Fire Damage Restoration Process

We understand how devastating a fire can be. Fire and water damage can leave your house unsafe and unlivable.  Listed below is the fire damage restoration process which will guide you during this difficult time:

Step 1: Emergency Contact

The restoration process begins when you call SERVPRO of North Sacramento at 916-587-3438. Our staff will ask a series of questions regarding the fire damage event that will help us dispatch our crews with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

Our technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

Our technicians will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Whatever the size of your loss, SERVPRO of North Sacramento is prepared to help 24/7, 365 days per year.

SERVPRO of North Sacramento is the Right Choice for Your Fire Damage Cleanup and Restoration

7/7/2020 (Permalink)

Soot damage on a bathroom counter top. SERVPRO of North Sacramento provides fire, soot and water damage restoration service in Sacramento

At SERVPRO North Sacramento, we strive to get your property back to preloss condition or better... "Like it never even happened."  Providing education and information may help you prevent a house fire.

Most Common Causes of House Fires

To help avoid a devastating house fire, you have to know what causes them. In 2019, there were nearly 400,000 residential fires in America causing nearly 4,000 civilian deaths and just over $7 billion dollars in damage.  At SERVPRO of North Sacramento, we understand that household fires are by far the most prevalent type of fire in the United States, and, sadly, one of the leading causes of accidental death. The more we learn about how they can start, the better chances we’ll have in preventing them.  Understanding what you can and can’t do, and the consequences of particular actions and negligence, could prevent a fire in your home.  SERVPRO of North Sacramento wants to make sure that your property is safe against fire and destruction.  There are some causes that will be obvious, and some less so. It’s important to learn about all of them to be able to prevent a fire in your home. 

Electrical Fires

Electrical fires occur for a few different reasons, all of which can end up being devastating. One of the most common causes results from short circuits sparking and igniting nearby building materials. Another common occurrence is from circuits being overloaded with current and overheating. Electrical fires tend to be among the deadliest because they’re undetected until it’s too late. Anytime you move into a new house, you should have an electrician look at the wiring to make sure it’s safe.

Home Cooking

Cooking-related fires make up half of all residential fires. They’re usually caused by overheated grease or an oven/stove top being left on unintentionally. If hot enough, grease can ignite by itself. To avoid kitchen fires, never leave the stove or oven turned on while you’re out of the kitchen. If something ignites, you can usually stop it from progressing by smothering the fire with a metal lid and turning the appliance off.  Any portable appliances should be cleaned and left to cool before being stored. One of the easiest things to do is unplug unused appliances during the day.

Barbecues can also be dangerous.  If left unattended, they could spark and ignite a deck, or tip over during a strong gust and start a fire on a nearby structure.  If you use an outdoor grill, the general consensus is that your grill should be 3-10 feet away from any house walls or objects that are easily flammable or could catch fire from an ignition.


In older homes, baseboards and space heaters are common and are heavily used during the winter. When fabrics like bed sheets or drapes are left too close to the heat, it’s possible that they could catch fire. Any heaters that require fuel are dangerous, as are electric heaters that have the potential of having faulty wiring. It’s always a good idea to keep portable heaters away from anything flammable and make sure they’re off and cooled before you put them away. Never leave any type of old heater on when you’re not at home.

Christmas Trees

Another common cause of fire in the winter months is Christmas trees and decorations. Whether or not you have a real or fake tree doesn’t really matter when you’re covering it in lights and other flammable materials like tinsel and garland. If a tree lights, it’ll be engulfed in flames within a few seconds. When it’s fully lit, then you’re in legitimate trouble of a large-scale house fire. Always make sure that the lights and decorations on the tree are turned off when you leave the house or go to bed. 


Candles are dangerous because people forget to blow them out. You might use them to set a mood or to provide you with light during a power outage, but always make sure that your pets and your kids aren’t going to knock them over. Always remember to blow them out when you go to bed. If left too close to anything flammable, you’ll could be dealing with a fire in no time. 


Chemical fires can ignite without notice. These types of fires occur when you’ve got vapors from gasoline or other household chemicals too close to an open flame. A small number of residential fires are chemically-induced.  If you store flammable liquids in the house, ensure they’re kept in an approved container that is sealed.  Also, keep them a fair distance from anything that heats up or might create a spark like a propane water heater.  Propane is highly flammable and any combustible materials nearby can burst into flames.  

SERVPRO of North Sacramento is the Right Choice

We understand how important it is to deal with damage the right way so that you can get back to living your life.   If you’re the victim of a house fire or commercial fire, your property and your health are at risk. Fires do varying degrees of damage depending on how long, and large, they burn. When you’ve had a house fire, call SERVPRO of North Sacramento and we'll be there to help you pick up the pieces with speed, professionalism, honesty and integrity.

SERVPRO of NOrth Sacramento: 916-587-3438 

Restoring Your Sacramento Commercial Property After A Fire or Water Damage Event

7/6/2020 (Permalink)

 Commercial Water Damage Events Present Unique Challenges Technicians in PPE

At SERVPRO of North Sacramento, we understand storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes.  Disasters don’t just strike during regular business hours which is why SERVPRO of North Sacramento offers 24-hour emergency service 365 days per year with highly skilled disaster professionals.

Every hour spent cleaning up is an hour of lost revenue and productivity.  When an emergency situation arises in your business, call SERVPRO of North Sacramento.  Our technicians are trained and know what to do in any unpredictable disaster which is critical in mitigating any further loss or damage to your property and your contents.  We are faster to any size disaster!

As a business owner, if you've never experienced a disaster, here are some tips to help you move forward and take control of your loss.  If you don't take control, the insurance company will and that could cost you thousands!

Step I – Locate Your Insurance Policies

  • It is very important that you carefully read your insurance policy and know your coverages.  Obtain a COMPLETE COPY of your current policy not just the "Declarations Page".  Read the fine print and understand the coverages you have and how much you are entitled to by coverage.
  • If your policies are lost/destroyed, contact your agent/broker or insurer.
  • If you can’t remember who the agent or insurer is, look at bank/payment records.  Your mortgage company may also have records.

Step II – Contact Your Insurer

  • Contact your broker or agent immediately and let them know about your loss.  If you don’t have a broker or agent, contact your insurer directly to file a claim.
  • Ask your insurer for an advance to cover immediate expenses, such as the cost to board up/fence and/or dry out your business property to prevent vandalism, additional destruction, and removal of debris.   You have a duty to mitigate any further damage after a loss.  If you operate your business in a rental property, you should still seek an advance for costs necessary to protect your business's personal property and inventory.
  • If your insurance provides coverage for loss of business income, you may also be entitled to the costs you incur to avoid or minimize the suspension of your operations. 

Step III – Documenting Your Loss

Make notes and lists as you remember the property that was lost. 

  • Don’t worry about trying to value all items at this stage.  Final valuations will be worked out later.  It is likely that your property loss will be resolved sooner than your business income loss, which will vary depending on the length of the suspension.  You may need to involve your accountant to help document the loss.
  • Keep receipts for everything you buy and what you spend on repair/replacement of property/inventory and business continuity expenses.
  • Keep track of how much the insurance company gives you and what it’s for.
  • DOCUMENT EVERYTHING.  Create a folder or binder with expenditures due to the fire, repair estimates, claim reports, and all communications with and submissions to your insurance company.
  • Cooperate with all reasonable requests from your insurance company, allow them to fully inspect, and keep them informed. Clear and frequent communications and a diary will help with disputes.

SERVPRO of North Sacramento has the training, experience, and equipment to manage commercial fire, water, mold and flooding damage. We will respond quickly to mitigate the damage and manage the restoration project through to its completion... "Like it never even happened."

SERVPRO of North Sacramento - Biohazard remediation; also known as crime scene cleanup

6/18/2020 (Permalink)

Picture of our technicians in PPE Sacramento Residents: We provide immediate service day or night!

SERVPRO of North Sacramento knows biohazard cleanup can be a stressful and demanding process that requires trained professionals to work long hours and be subjected to a range of catastrophic circumstances.  Biohazard cleanup is NOT the same as a standard cleaning company or janitorial service. Crime scene cleanup is a term applied to forensic cleanup of blood, bodily fluids, and other potentially infectious materials.  It is also referred to as biohazard remediation because crime scenes are only a portion of the situations in which biohazard cleaning is needed. SERVPRO of North Sacramento provides biohazard remediation and recovery services for many biohazard situations.  These include the following:

  • Coronavirus - viral pathogen.
  • Sewage backups.
  • Crime scene cleanup.
  • Natural death cleanup.
  • Suicide cleanup.
  • Homicide cleanup.
  • Accident cleanup.
  • Blood cleanup.
  • Hoarding scenes.

The job of a biohazard cleaner is to thoroughly cleansanitizedisinfect, and deodorize the site where a crime, natural death, suicide, homicide, trauma, or accident occurred.  It is important to understand each service offered and the differences between them:

  • Cleaning removes food and other types of soil from a surface such as a countertop or a plate. 
  • Sanitizing reduces the number of pathogens on that clean surface to safe levels.  It is meant to reduce, not kill, the occurrence and growth of bacteria, viruses, and fungi.
  • Disinfecting a surface will “kill” the microscopic organisms.
  • Sterilizing is the process of making something free from bacteria or other living microorganisms.
  • Deodorizing is to remove or conceal an unpleasant smell.

Cleaning alone will always positively contribute to the health of occupants because allergens (a substance that causes an allergic reaction) and microorganisms (a microscopic organism, especially a bacterium, virus, or fungus) are removed from surfaces.  There is still a risk of cross-contamination because the solutions and the cleaning tools used could be spreading disease.

Sanitizing reduces the number of bacteria present by 99.9 percent but it does nothing about viruses and fungus.  Sanitizing is better than cleaning alone, however, the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting is the process of killing (inactivating) harmful and objectionable bacteria, and other microorganisms (pathogenic) by various agents such as chemicals, heat, ultraviolet light, ultrasonic waves, or radiation. Disinfection is usually considered a 99+% kill compared to sterilization that generally attains 100% kill.

Sterililzing is the removal of 100% of the organisms.

SERVPRO of North Sacramento knows biohazard cleanup requires qualified, experienced technicians to handle potentially hazardous materials such as human and animal blood, body fluids, tissue, and an awareness of proper handling of the crime or trauma scene which is critical for the safety of everyone involved.  There is an emotional toll involved in biohazard remediation, therefore, having dedicated professionals who understand the responsibility is key.  At SERVPRO of North Sacramento, our technicians are highly trained and experienced in biohazard cleanup.  We believe the expertise offered is another way of giving back to our community and leaving affected environments, "Like it never even happened."

SERVPRO of North Sacramento specializes in water damage remediation

6/15/2020 (Permalink)

Picture of moisture reading on the floor SERVPRO of North Sacramento provides 24 hour fire and water damage restoration service in Sacramento.

Water  damage can be costly. It can ruin personal property you cherish such as family photos or your grandmother's antique hutch.  These items can be worth millions or be worth nothing to someone else.  Not only can water damage ruin your precious personal possessions but it can also seriously damage the home in which they are stored.  If you act quickly, you can minimize the damage and possibly save some of your possessions.   Some of your success depends on how long the water has been around.  It is possible that some pieces of furniture can be saved and restored, and sometimes, even carpet can be cleaned.  Unfortunately, electronics hit by water are, generally, not salvageable.  Any kind of water, liquid or moisture damage will void the warranty on that electronic, if a warranty exists.

Do not ignore flood water in places, like your basement, even if there is only one inch of water or you notice dampness.  Even slightly wet areas can become a perfect breeding ground for mold.  Mold is the result of unwanted moisture which forms colonies that will often appear as fluffy and hairy patches and spots.  Mold growth can ruin walls, carpet, flooring, furniture and cause poor indoor air quality.  Poor indoor air quality can cause respiratory problems such as asthma and lead to severe illness.  Preventing mold growth is key to keeping your home's air clean and healthy.  Call your insurance company immediately before you do anything, and file a claim, if necessary.  Then call SERVPRO of North Sacramento: (916)587-3438 and we will dispatch our trained professionals to your property asap to mitigate the water damage to your personal property and home.  Here are a few tips to deal with a flooded room:

  1. Disconnect the power, unplug any electronics, and remove electronics, furniture and movable items immediately.  
  2. Get rid of the water.   If you have no electrical power to the room, use towels, old blankets or mops to remove the water.
  3. Dispose of damaged items responsibly: Go to your city or town's waste management website to find out where to recycle old paints, stains, adhesives and other toxic liquids, any damaged electronics from cell phones to TVs and computers, furniture, and even drywall. You can also look through to find recycling centers in your neighborhood.

After any water damage situation, your primary focus should be safety then immediate action is crucial.  Call SERVPRO of North Sacramento professionals and we will respond immediately and return your property to its preloss condition..."Like it never even happened."(916)587-3438


6/15/2020 (Permalink)

water extraction from a flooded shower Our highly trained crews are ready to respond 24/7 to storm or flood damage in Sacramento.

Immediate action is required.   SERVPRO of North Sacramento is known for our water and storm damage restoration, the cornerstone of our business.  We are faster to any size disaster.  Our professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.   SERVPRO of North Sacramento provides highly trained professionals, expertise and the resources to handle any size disaster.  We will get the job done right the first time.   After flood and storm damage, and the water begins to recede, there are several steps that can be taken to prevent additional damage from occurring. SERVPRO of North Sacramento suggests the following steps while waiting for disaster professionals to arrive: 

  • If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Throw away all foods—even canned goods—that have come into contact with flood waters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

SERVPRO of North Sacramento is a leader and provider of fire and water cleanup and restoration services, and mold mitigation and remediation.  We respond to property damage emergencies ranging from small individual disasters to large-loss events.  We have established ourselves as a "preferred vendor" with major insurance companies nationwide and commercial clients, as well as individual homeowners.  Why is this important?  The "preferred vendor" title signifies that SERVPRO of North Sacramento has been pre-qualified to follow a rigorous restoration and remediation process to ensure quality work.  This allows an insurance company to trust that the work has been done correctly and know that we will do a good job.  It enables us to start the job immediately thereby lowering the cost of services and mitigating any further damage resulting from delays.  This efficiently and effectively allows our customers to return to their homes and businesses sooner!

SERVPRO of North Sacramento  has successfully provided storm damage restoration in and around the Sacramento area since 2016 and earned a reputation as a Five Star company.  We pride ourselves as a community leader in fire and water cleanup and restoration.  We have faith in our motto, "Like it never even happened," and stand behind the quality and integrity of our products, our work and our teams.  We are committed to caring for our community!

At SERVPRO North Sacramento, we have faith in our motto, "Like it never even happened".

6/2/2020 (Permalink)

Picture of our technicians in their PPE cleaning a garage from fire damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sacramento Home.

Starting life after fire damage to your property and contents is overwhelming and stressful.  It's not only the blazing flames that destroy everything, but the damage is continued through the heat, debris, smoke, and soot.  If fire related issues are not handled quickly, then the damage will run deeper.  Managing all of these issues on your own can be difficult and confusing. That is where fire restoration companies like SERVPRO North Sacramento play a crucial role. 

SERVPRO North Sacramento is dedicated to offering performance, integrity (100 words) and responsibility to help you navigate the confusing process of fire restoration.  Homeowners and business owners need to know the restoration process provides professional intervention to ensure property and contents are returned to their pre-fire condition or better.  

Homeowners and business owners often struggle with serious and unexpected gaps in their insurance coverage and a claim process that is often adversarial.  SERVPRO  North Sacramento is dedicated to leveling the playing field between insurers and insureds.  SERVPRO is a national leader of fire, water, mold and other specialty cleanup and restoration services.   We have found that what customers want most from any business they patronize is good, old-fashioned service.  We are here to serve. 

SERVPRO of North Sacramento (916)587-3438

For Immediate Service in Sacramento, Call SERVPRO of North Sacramento

5/20/2020 (Permalink)

SERVPRO vehicle Sacramento Residents: We provide immediate service day or night!

SERVPRO of North Sacramento provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sacramento. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – SERVPRO of North Sacramento: (916)587-3438

Residential Services

Whether your Sacramento home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sacramento commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Why Calling SERVPRO for Your Sacramento Property Restoration

5/20/2020 (Permalink)

Picture of SERVPRO technicians cleaning Fire and Water Damage Events Present Unique Challenges, Call SERVPRO to assist you.

Flooding and water damage events at Sacramento commercial or residential properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial or residential Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of North Sacramento

SERVPRO of North Sacramento specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are an IICRC Certified Firm

5/19/2020 (Permalink)

SERVPRO technicians using technology to enter data. We are an IICRC Certified Firm

SERVPRO of North Sacramento is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of North Sacramento

SERVPRO of North Sacramento specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.