What our Customers say...

Testimonials

We are so grateful to Sam and Hiba for their professionalism and competent handling of what was a very stressful time for us. They were excellent at communicating with us letting us know the full scope of the project and what to expect and then reporting on the progress daily. Hopefully we will never have need for water damage remediation again but if we do we know exactly who to call!

I had a leak from the water supply line in my master bedroom I called SERVPRO of north Sacramento the crew showed up right away . Very Professional and they cleaned and dried everything like it never even happened
I highly recommend them

Like all the other great reviews, I just can't say enough about how wonderful it was to have Sam and his crew help us out. We had a water leak that had been going on for awhile, so we had mold. We have never had anything like this happen before, but they came in and fixed things right up. They are very professional. I highly recommend them!! Thank you so much SERVPRO North Sacramento.

DO NOT HESITATE TO HIRE SERVPRO of NORTH SACRAMENTO for any of your water or fire cleanup/restoration needs.  You will not be disappointed! The owners, Sam and Hiba,  are trustworthy, professional, and efficient in their business practices and also very pleasant to work with. During the rainy weather my tenant noticed wet carpet in the dining area.  At first we worked with the Home Owner's Association to determine source of water leak. This was an installation issue, it was not covered by the HOA.  I contacted my trustworthy HOA manager to recommend a water restoration company; she gave me three recommendations, "in no particular order."  SERVPRO was one of them.  I then looked up all three companies on Yelp.  I picked SERVPRO of NORTH SACRAMENTO for 3 reasons: 1) my trustworthy HOA manager had recommended them to me,  2)  it's All Five Star Yelp reviews felt genuine to me, and 3) my State Farm claim adjuster told me that SERVPRO is one of their approved companies.  After getting a prompt estimate from Hiba, I knew that I needed the work done ASAP to prevent further water damage.  Normally I would get at least one more estimate. I decided not to delay and picked Sam and Hiba because I felt totally comfortable with them.  I was not disappointed.  Sam and his crew did an excellent job.  Part of a common wall and carpet were removed due to water damage and mold contamination. Then the area was disinfected.  Next 6 dryers were put in place--3 in each affected room--the driers ran for 72 hours, collecting a substantial amount of water while simultaneously drying affected areas.  Sam explained everything to me and answered all of my questions.  I could not have been more satisfied with the work done by Sam, Hiba, and their crew.  I give SERVPRO of NORTH SACRAMENTO my highest recommendation without reservation!!!

Excellent job. Excellent Customer Service.

We had a "little" flood around Thanksgiving in our kitchen from an unknown leak under our sink. After mopping up what water I could & putting my own fan on it for days, there was still a musty smell. One of my daughters who knows the dangers of mold did research and found SERVPRO of North Sacramento. After the holidays, I finally called them mid-January and they were able to come right out to assess the situation, indicating it was going to be a bigger job than we expected. They worked within our insurance company's requirements but also helped us to get what was fair regarding the replacement damage.   We SO appreciate Hiba, Sam and their team! They were professional, careful, quick, efficient, and emotionally supportive of our situation.  I would Highly recommend SERVPRO of North Sacramento to anyone with water or mold issues!

Our entire first floor was flooded when a supply line burst from the wall.  Sam and his team from SERVPRO of North Sacramento were quick to our house and very thorough.  Communication was excellent and we always knew exactly what was going on.  Sam worked well with our insurance.   He advocated for our family and made sure that the job was done to the highest expectations.  We really appreciated the entire team!

Thanks for taking care of the storage for my personal belongings.

SERVPRO of North Sacramento team was professional.

SERVPRO of North Sacramento responded in a short time.

SERVPRO of North Sacramento team did a great job.

Sam and Team of SERVPRO of North Sacramento provided excellent and timely service for our mold problem after the wet winter of 2017.  We couldn't be happier with the service and communication throughout the evaluation and correction phases.  Sam and SERVPRO of North Sacramento will be the 1st call we make should we need this type of service again.

Everything was done at the highest level of service, professionalism and quality in all regards. I am very satisfied and will definitely recommends them to others.

Sam and the guys were professional, thorough and friendly as they did the work. I am impressed and so deeply thankful for the service they gave. I would highly recommend anyone needing the service to give them a call because they would be absolutely helpful. Thank you truly.  

SERVPRO really and truly helped us a lot from the moment we call them Sam and Hiba came the same day the Checked out the kitchen fire damaged and walk through the house and told me, don't worry every is going to be alright and I will help you and take care of you and your family. Boy, they sure ment what they said from the very beginning till the end they helped us and washed and packed all the dishes nice and neat that nothing broke. They washed and cleaned all our clothes, linens, towels and etc and smelled good fresh linen. Theire crew moved our content, load and unload our belongings were all so careful and gentle with our things. I'm so great full and thank God that we had them on our side. We are very pleased and satisfied on all they have done for us. God bless them abundantly for all the great worked they've done not only for us and for all the other clients they've had and more in the future!--

Great service, very prompt and friendly. Very reassuring in regards to working with the insurance.

SERVPRO of North Sacramento was fast and helpful.

SERVPRO of North Sacramento team was very helpful and professional.

SERVPRO of Sacramento was quick to respond.

SERVPRO of North Sacramento are true professionals. So caring and want to help in any way possible. Truly cares in a time of need.

SERVPRO of North Sacramento had a very fast service. Very helpful and friendly. Cleaned everything.

SERVPRO of North Sacramento was very professional. Great service and very helpful.

SERVPRO of North Sacramento was quick to respond. Very professional.

SERVPRO of North Sacramento was fast to respond.

SERVPRO of North Sacramento did a great job.

Everyone at SERVPRO of North Sacramento was excellent made my job easy.

I was so pleased with the high quality of service SERVPRO of North Sacramento, material used, the respectful workers, and excellent clean up. This company made a difficult situation so much easier to cope with. I will use them whenever another situation arises.  

SERVPRO of North Sacramento team was very helpful and professional. We really appreciate how well they handled our needs.

SERVPRO of North Sacramento did great job professionally done.

Sam and Hiba provide amazing service!  They were quick to respond, provided a competitive estimate, and did great work. I think my house was cleaner when they left than when they started. They made a relatively icky situation - water and mold damage from a leaking air conditioner - not as painful as it could have been. I would highly recommend them.

SERVPRO of North Sacramento did professional, quality work for a mold and water damage job.  

Unlike another company I had called, they came out to the apartment unit in a timely manner, at no charge for the first visit.

After that I could always call Sam on his cell phone, and he provided regular updates.  They were able to save and move a large granite countertop that probably saved me 2k if I had to replace it.  

I could not recommend them more.

SERVPRO of North Sacramento is amazing!! They are professional and quick to get the job done and right! Thank you.

I had a leak at one of my apartment building in the Sacramento area that needed an immediate cleanup, I called SERVPRO of north Sac and the crew showed up right away. Professional and they cleaned and dried the apartment like nothing happened .

Amazing customer service.highly recommended.

Wonderful service
Hard working
Fast service
Friendly and considerate employees

SERVPRO of North Sacramento crew was very competent and easy to work with. 

SERVPRO of North Sacramento crew was professional, courteous and friendly service.

Fast service, very thorough. They cared a lot about my well being. They were very knowledgeable and put my mind at ease through this difficult situation. I highly recommend SERVPRO of North Sacramento.

I am satisfied with the services provided by SERVPRO of North Sacramento.

Thank you your wonderful help, the water mitigation, assisting with the packing and the move back I feel like I'm home again and can't wait to have my friends over to celebrate.

SERVPRO of North Sacramento was an outstanding company, very professional.

To our new friend at SERVPRO of North Sacramento, thank you for making our transition easy. You were there for us every step of the way. Your kindness and help were so appreciated. Thanks again.

I was devastated by a sewage back up in my house, Sam and Hiba understood my situation, immediately got to work and even often apologized for the damage caused by the leak. They took truly great care to salvage all that they could, including the custom cabinets, so they are heroes to me! Hiba, Sam and their team are some of the most caring  business professionals I have encountered. They genuinely care about you, the customer. Thank you, Hiba, Sam and the team!